Send Us a Message

Get in Touch

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Head Office
47 Carnaby Street, Soho,
London, W1F 9PT
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Phone
+44 20 7946 0823
Mon–Sun: 10:00–23:00
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Email
[email protected]
Response within 24 hours
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Live Chat
Click the chat button (bottom right) for instant support.

Frequently Asked Questions

How long does delivery take?+

Our average delivery time is 30 minutes. During peak hours (Friday and Saturday evenings), this may be slightly longer. You can track your order in real-time once placed.

Do you cater for dietary requirements?+

Yes! We have a wide range of Vegetarian, Vegan, and Gluten-Free options clearly marked on our menu. Please visit our Allergen Information page for full details. Always notify us of severe allergies when ordering.

Can I amend or cancel my order?+

Orders can be amended or cancelled within 5 minutes of placing them. After this, our kitchen will have begun preparation. Please call us immediately on +44 20 7946 0823 if you need to make changes.

What's your refund policy?+

If you're unhappy with your order for any reason, please contact us within 24 hours. We'll offer a full refund, replacement, or credit to your account – whichever you prefer. Your satisfaction is our priority.

Do you offer group or corporate orders?+

Absolutely! We cater for groups of any size. For orders over 10 pizzas, please call us or email [email protected] at least 2 hours in advance and we'll arrange everything smoothly.

How do loyalty points work?+

Every £1 you spend earns 1 loyalty point. Collect 50 points and redeem them for £5 off your next order. Points are tracked through your My Account page. Points expire after 12 months of inactivity.

Is there a minimum order for delivery?+

The minimum order for delivery is £10. Delivery is £2.49, but FREE on all orders over £20. Collection is always free with no minimum order.